Frequently Asked Questions

COVID 19

We are following new cleaning guidelines as provided by the government and are members of the nationally recognised "Good to Go" Scheme.

This does mean we need guests to help us with operating our apartments in Aberystwyth safely. We need to allow one hour between cleaners and guests entering the property. We also need our guests to put bed linen in bags for us and open windows to air the apartments on departure.

Please be aware that the rules in Wales are different to England - please stay up to date here and bare the rules in mind when on holiday in Aberystwyth.

CHECK IN AND CHECK OUT TIMES

Due to COVID 19 we have changed our check in time to 4pm. Checkout is 11am. We will whenever possible offer a later check out.
 

CANCELLATION

The cancellation policy has been reviewed in light of the pandemic. We now offer free cancellation with full refund or voucher exchange up to 5 days before arrival. Cancellations that need to be made in less than 5 days before arrival are eligible for full value voucher or 50% refund

DEPOSIT

There is a security deposit of £100 for each booking, which is refundable provided there are no damages to the property. There is a 25% deposit required on booking to reserve your stay. The final 75% is required 5 days before your stay.

WHATS INCLUDED

We have designed these holiday homes in Wales to be a real home from home. The flats are fully furnished to a very high standard and kitchens are fully stocked with crockery, cutlery and cooking equipment. There is bed Linen, towels, and robes. We also have books, games, DVD players and Netflix. There is a small supply of tea, coffee, sugar, milk and some Welsh goodies in the Welcome Hamper. 

HOW TO BOOK

Please use the home page search bar to check availability, or go to your chosen property and book online. Alternatively please call or email us with the dates and apartment required.

MINIMUM STAY

There are minimum stays in place for peak times of the year - typically a 3 night stay, we offer 1 or 2 night stays for those looking for s short stay in Aberystwyth during off peak times.

HOW TO CHECK IN

We offer "self check in" to the apartments. You will be provided with a unique code to access the apartments in Aberystwyth. A member of our team is onsite to provide any assistance. On departure, keys should be left as instructed. 

CONTACTING US DURING YOUR STAY

We are available during your stay should you need to contact us on the UK mobile number is 07711180622, if you are calling from overseas please call +447711180622 . 

SMOKING

All of our properties are non-smoking. However, smoking is permitted outside in the courtyard.

PETS

Pets are not allowed.

WIFI

There is superfast, fibre optic WIFI available in all of the apartments.

Awel Môr

Awel Môr luxury holiday homes in Wales are a group of specially selected properties in the vibrant and friendly town of Aberystwyth.

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Awel Môr

If you're seeking the comfort of a boutique hotel with the convenience of your own private residence, then Awel Môr luxury apartments in Wales is your ideal place to stay.

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Contact Us

Mobile: 07711 180622

Email: hello@awel-mor.co.uk

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